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Shipping Policy

STORAGE

Vineyard CinqCoeurs stores all wines in the best conditions to make sure that they do not suffer any negative impact before being sold on.

  • All wines are thoroughly inspected upon delivery before being accepted into our warehouse
  • ‍Wines are stored on pallets‍
  • Our warehouse is located in the basement and is temperature controlled
  • The humidity is monitored to ensure the condition of labels, corks and original wooden boxes or cardboard boxes


SHIPPING

Vineyard CinqCoeurs ensures that wines are delivered with appropriate considerations to temperature, security and quality.‍

DELIVERY FOR PROFESSIONALS:

  • Wines are packed on pallets.
  • The pallets are filmed with black plastic wrap.
  • The filmed pallets are sealed with our security logo tape.
  • We prefer to ship with the customer's shipping partner.
  • Alternatively, shipping can be arranged with leading Danish shippers at the customer's expence.
  • Insurance against loss or breakage is offered.

DELIVERY FOR INDIVIDUALS:

  • Wines are packed intransport boxes designed for wines.                     
  • We offer full insurance.

‍Details regarding delivery are agreed in advance with Vineyard CinqCoeurs.

Transporting wine in extreme weather conditions may cause damage to the wines. During periods of extreme heat or cold, we are pleased to provide complimentary short-term storage.